Your Well-Being Is Our Priority

96c Responsible Gaming – Your Guide & Tools for Safe Betting

96c believes betting is entertainment, not an addiction. You'll find responsible gambling tools, self-assessment checks, and pathways to support — all in one place.

Our responsible gaming commitment

Betting limit-setting feature
Self-exclusion available
Strict 18+ verification
24/7 Support & Counselling
98%
Members play responsibly
5+
Safety Tools — Always Free
24/7
Support & counselling services
18+
Strict age verification policy
Responsible Gambling

96c's Safe Gaming Tools at a Glance

These tools are completely free and available to use at any time

Daily Betting Limit

Set your own daily betting limit. Once you reach it, the system automatically stops all betting. To raise the limit, you must wait 24 hours — it cannot be increased instantly.

Set Deposit Limit

Set your own weekly or monthly deposit cap. If you try to deposit beyond your chosen limit, the system will block it. This is the most effective way to stay in control of your budget.

Cooling-off period

Take a break from betting for anywhere between 24 hours and 30 days. Your account will be locked during this time and no bets can be placed. A short pause can clear your head and help you make more mindful decisions.

Self-exclusion feature

If you feel your betting is getting out of control, you can self-exclude your account for anywhere between 6 months and 5 years. During this period, you won't receive any promotional messages either. Once self-exclusion is activated, it cannot be reversed.

Reality check reminder

Get reminders every 30 minutes, 1 hour, or 2 hours — keeping you aware of how long you've been playing and how much you've spent. It's easy to lose track of time during long sessions.

Set Loss Limit

Set a maximum amount you're willing to lose per day, week, or month. Once you hit that limit, betting stops automatically. It's one of the most effective ways to protect yourself from serious financial loss.

Know Yourself

Are your betting habits healthy?

Take this short self-assessment to find out whether your betting habits are on track

Caution

Recognise the warning signs

Problem betting doesn't spiral overnight. It starts with small warning signs. The sooner you spot them, the easier it is to address.

Remember: If you notice these signs, the brave thing isn't to ignore them — it's to acknowledge them and reach out for help.

  • Chasing losses with bigger and bigger bets
  • Betting with money set aside for bills or household expenses
  • Borrowing money from others to fund your betting
  • Dipping into your savings

  • Losing makes you irritable or restless
  • Feeling incomplete or anxious when you're not betting
  • You've tried to stop betting but couldn't
  • Hiding your betting from family or friends

  • Neglecting family or friends in favour of betting
  • Losing focus at work or studies
  • Betting is causing arguments with family
  • Lying to loved ones about your betting

  • Thinking about betting even in your sleep
  • Needing to bet more than before to get the same thrill
  • Using betting to escape or distract yourself
  • Unable to stick to your own decision to cut back on betting
Use the tools

How to Activate 96c's Safety Tools

Protect yourself in just a few simple steps

01
Log In to Your Account

Log in to the 96c website or app with your username and password.

02
Go to Profile Settings

Click your name or profile icon in the top-right corner and select the "Responsible Gambling" menu.

03
Choose Your Preferred Tools

Betting limits, deposit limits, cooling-off, or self-exclusion — choose whichever tool suits you and set your preferred level.

04
Verify with OTP

Confirm your limit with the OTP sent to your mobile. It takes effect immediately.

Need Help? Via Live Chat Let us know. Our support team will guide you through the entire process in Bangla.
Betting Limits

Set separate daily, weekly, and monthly betting limits. Limits can be lowered instantly; increases take 24–72 hours to take effect.

Deposit Limit

Control your maximum deposit amount. It's the single most effective first step in managing your budget.

Break time (cooling-off)

Take a voluntary break from 1 to 30 days. You won't be able to log in during this period.

Self-exclusion

Lock your account for 6 months, 1 year, or 5 years. Cannot be cancelled while active.

Reality Check

On-screen messages will appear at set intervals, showing how long you've been playing and how much you've wagered.

Why responsible gaming matters at 96c

At 96c, we see betting as entertainment — just like going to the cinema or watching a sport. But like any form of entertainment, it comes with boundaries. Stay within those boundaries and it's enjoyable; cross them and it becomes harmful.

Responsible gambling means planning ahead, setting a budget, knowing when to stop, and never chasing losses in the heat of the moment. 96c is always here to support you every step of the way.

Is betting purely a game of luck?

Yes, luck plays a huge role in betting. Over the long run, every betting market carries a house edge in the bookmaker's favor — meaning that, on average, everyone loses something over time. It's important to accept this reality before you bet, and only ever wager money you can afford to lose without affecting your daily life.

"Expecting a regular income from betting is a mistake. It's entertainment — not an investment."

5 principles of healthy betting habits

  1. Budget first, betting second: Decide in advance how much you'll spend on betting each week or month — and stick to that budget.
  2. No 'Revenge' Betting After a Loss: Chasing losses with bigger bets usually leads to losing even more. Once you're caught in that cycle, it's hard to break free.
  3. Set a time limit: Decide how much time you'll spend betting each day. Use Reality Check reminders to stay on track.
  4. Play for fun: Bet for the fun of the game, not just to win. A win is a bonus — a loss is the cost of the experience.
  5. Talk to your family: Hiding your betting from others can be a sign of a problem. Keeping family in the loop helps you stay accountable.

When you can no longer manage on your own

Sometimes things get to a point where handling it alone becomes too difficult. Seeking help at that moment isn't weakness — it takes courage. The 96c support team will assist you in taking the right steps, with complete confidentiality.

Activating self-exclusion completely deactivates your account within the 96c system. You won't receive any marketing messages and won't be able to log in. It's a powerful step that can help protect your future.

Advice for family & friends

If someone close to you is struggling with betting, respond with empathy rather than anger or judgment. Remember, gaming disorder is a recognised mental health condition — with the right support, recovery is possible.

  • Have an open, honest conversation — without blame
  • Encourage them to seek professional help
  • Keep your finances protected
  • Family members can also reach out on your behalf through 96c's support channels
Need help right now? Contact 96c via live chat or our Help Centre Visit us. We don't judge — we're here to help.
Play Smart, Play Responsibly

Play safe at 96c – keep the fun, keep the limits

All responsible gambling tools on 96c are completely free. Register today and keep your betting experience fun.

Free tools
Strict 18+ Policy
24/7 Bangla support
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