96c Privacy Policy – Our Commitment to Protecting Your Data

Welcome to 96c. This Privacy Policy applies to all users of the 96c platform and explains how we collect, use, store, and protect your personal information.

96c believes your privacy is a fundamental right. That's why we only collect information necessary to provide our services, and store it with the highest level of security. This policy is built in accordance with international data protection standards.

96c collects information in several ways. The details are broken down by category below:

Information You Provide Directly

Automatically Collected Information

• Device information (operating system, browser version)
• IP address & approximate location
• Session Data (duration of app usage)
• Click & browsing behaviour (for UX improvement)

96c uses your data only for specific, legitimate purposes. There is a clear reason behind every use:

• Account Management: Creating your profile, ensuring login security, and handling account-related communications.
• Payment Processing: Processing deposits and withdrawals, maintaining transaction history, and resolving financial disputes.
• Identity Verification: Age verification, fraud prevention, and compliance with legal obligations.
• Customer Support: Responding to your complaints and queries, and resolving issues.
• Service Improvement: Identifying platform bugs and improving the user experience.
• Security: Detecting suspicious activity and ensuring account security.
• Marketing (Optional): With your consent, we'll keep you informed about promotional offers and bonuses.

96c does not generally share your information with anyone. However, in certain limited circumstances, data may be shared with third parties:

When Your Data May Be Shared

• Payment Processor: Only the necessary information is shared to process payments via bKash, Nagad, Rocket, or bank transfer.
• Legal Obligation: 96c may be required to disclose information under a court order or directive from a regulatory authority.
• Fraud Prevention: In cases of serious fraud, relevant authorities may be provided with the necessary information.
• Business Changes: In the event of a company merger or acquisition, data may be transferred with prior notification.

What 96c Will Never Do

• Selling data to marketing companies
• Transfer of data to data brokers
• Sharing your data with advertisers without your consent
• Data Sharing with Social Media Platforms

96c follows the highest industry standards for data security. Our protection framework operates on multiple layers:

96c's website and app use cookies to enhance your experience. Cookies are small text files stored on your device.

Cookie Types & Purposes

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: Used to measure how well the platform is performing. Optional.
• Functional Cookies: To remember your preferred language and settings. Optional.
• Analytics Cookies: Used to understand which pages on the site are most visited. Optional.

You can disable optional cookies at any time in your app settings, though some features may become limited.

96c retains your information for a limited period — only for as long as your account remains active and as required to meet legal obligations.

• Account Information: Retained for up to 5 years after account closure (as required by law).
• Transaction History: Up to 7 years, in accordance with financial regulatory requirements.
• Cookie Data: Cleared at end of session or after a maximum of 1 year.
• Support Records: Deleted 2 years after the issue is resolved.

Your data is stored on secure servers. Appropriate safeguards are in place for any international data transfers.

You have full control over your data on 96c. In accordance with international data protection standards, you have the following rights:

96c strictly does not provide services to anyone under the age of 18. No data is collected from minors, and they are not permitted to create an account on 96c.

• Age verification is carried out at the time of registration.
• Any account identified as belonging to a minor will be terminated immediately.
• If you have any concerns, parents are welcome to contact us.

96c may update this Privacy Policy as needed. You will be notified before any significant changes take effect:

• SMS notifications to your registered mobile number
• In-app or website notifications
• Message to registered email address (if provided)

Notifications are typically sent 30 days before any changes take effect. Continued use of the service after changes have been made will be considered your acceptance of the updated policy.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact 96c:

• Live Chat: Active 24/7, with an average response time of under 2 minutes
• Email: support@96c-baji.com (for data privacy matters, please write to privacy@)
• Help Centre: 96c Help Centre

We will respond to your complaint or request within 30 business days. If a matter is complex and requires more time, you will be notified in advance.